Please read the following terms and conditions carefully. The ordering of goods
from Auto Matters Ltd indicates that you are in agreement with them.
Shopping on www.noflatbatteries.com
- You can order items displayed on this website by (a) Telephoning us on one of the
numbers listed on the Contact page, (b) Faxing or Posting the completed order form
to the address shown on the Contact page or (c) using the on-line shopping facility. Fleet
customers requiring credit facilities will be provided with a formal quotation accompanied
by a separate Terms and Conditions of Sale agreement.
- Once an order is placed using the on-line shopping facility you will receive an e-mail
confirmation automatically (please do not respond to this unless any of the details
are incorrect). The fact that you have received an e-mail notification does not
mean that we will be able to fulfill your order.
- If for any reason we are not able to fulfill your order we will contact you at the
earliest possible opportunity to advise you of this. At this point you have the
right to change or cancel your order. Any payments made or due will be adjusted
or refunded to account for any changes or refunds as the circumstances dictate.
Prices on www.noflatbatteries.com
- Our current prices are as displayed on the website.
- We will endeavour to ensure that the prices shown on this website are correct. If
for any reason the price(s) of any item(s) are incorrect at the time you place an
order with us, we will contact you at the earliest possible opportunity to advise
you of this. At this point you have the right to change or cancel your order. Any
payments made or due will be adjusted or refunded to account for any changes or refunds
as the circumstances dictate.
- All delivery charges are included in the total amount payable which you will have
the opportunity to check before confirming your order.
- All prices quoted include VAT unless otherwise stated.
Payments to Auto Matters Ltd
- You can pay for your goods by Visa or MasterCard credit cards, or Switch, Solo or
Delta debit cards.
- You can also pay for your goods by Cheque or Postal Order. The goods will be shipped
upon the cheque clearing into Auto Matters Ltd bank account.
- We currently charge Credit/Debit card accounts within one working day from date of
order.
- All Credit/Debit card transactions conducted over the internet are encrypted to minimise
the risk of third party attack and misuse of the details therein.
- We will endeavour to deliver your goods as soon as possible. Under normal circumstances
this will be within 4 to 5 working days. We will not be liable for any loss caused
to you by delayed delivery.
- If you refuse a delivery without prior consent from us you will be liable for the
return delivery costs.
- If you do not receive your goods within a reasonable time please contact us by telephone
or e-mail and we will contact our couriers on your behalf, alternatively we will
give you your consignment number for you to use our on-line tracking system to monitor
your delivery.
- We believe that you will be delighted with PriorityStart, however, in the event of
you feeling that it is necessary to return the product(s) we will keep the process
as simple and professional as possible.
- Please Note : Purchases made using our Credit Facilities are subject to the separate
agreement which accompanied your application form (copies available from Customer
Services).
- You can return your goods in their original condition to Auto Matters Limited, 17
Cloister Crofts, Leamington Spa, Warwickshire, CV32 6QG within 14 days of receipt
of goods. You will be responsible for the goods until they reach us, so it is our
recommendation that you use a secure delivery method which requires a signature on
delivery. Please Note that if you fail to take reasonable care of the goods Auto
Matters Ltd reserves the right to refuse return.
- If you return goods to us in their original condition within 14 days we will refund
you for the full amount paid for the goods only, within 30 days of the goods arriving
with us. You will be responsible for the original delivery to you and the return
postage.
- If you return goods to us which are faulty or you have received by mistake or any
other reason which is deemed to be our fault, within 14 days, we will refund all
payments made to us and also pay for the return postage. In this instance please
contact us by telephone and we will advise you how you should send the goods to us.
- In the first instance please contact Auto Matters Ltd on 01926 885286 or by email
at enquiries@noflatbatteries.com, stating clearly the nature of your query.
- Your query will be dealt with as soon as practical but not later than within 5 working
days by one of the Customer Services Team.
- If for any reason an answer cannot be provided within 5 working days, we will inform
you of the reason for this and keep you updated as to its progress.
- If we find that your query is not valid you will be contacted stating the reasons
for our findings.
Our responsibility to you
- We will not be responsible for any losses resulting from your use or the inability
to use our website or resulting from unauthorised access to, or alteration of your
transmissions or data in circumstances which are beyond our control.
- We will not be responsible for your loss of profits, wasted expenditure, corruption
or destruction of data or any other loss which does not directly result from something
we have done wrong.
- You will be responsible if you use this website in breach of these terms of use and
will reimburse us for any loss that you cause to us as a result of your misuse.
- We make no promise that our website will be uninterrupted or entirely error free.
Because of the nature of the Internet, the shopping online service is provided on
an "as is" and "as available" basis. We are not responsible to you if we are unable
to provide our Internet services for any reason beyond our control.
Copyright /Trademarks/Data Protection
- All rights in the designs and information on our website are owned by Auto Matters
Ltd or BLI International Inc. They are protected by copyright, trademarks and other
intellectual property rights.
- You may view, copy and print portions of our website for the sole purpose of placing
an order with us. The materials on our website may not be used for any other purpose.
- We will use the information which you provide and the records of items you buy to
constantly monitor and improve our service and for marketing purposes in accordance
with our Privacy Policy.
Links to other websites and services
- Our website contains links to other websites which are not under the control of and
are not maintained by us. These links are provided for your convenience only and
we are not responsible for the content of those sites.
- We may change or withdraw any part of our website, or may to refuse you access to
the website at any time if we consider it necessary.
- These terms are governed by the laws of England and Wales and any disputes will be
decided only by the courts of England and Wales.